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THE LEADERSHIP BEHIND RED MCCOMBS Written by:
Issue: January 2008 | NSIDE Business
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Some know when to "hold em," some know when to "fold em," but when it comes to Wesley Spence, General Manager for Red McCombs Hyundai, one thing is for sure, the dealing always gets done.

Who is Wes Spence, you ask?

A product of Texas himself, Waco to be exact, Wes grew up knowing full well who Red McCombs was and what he stood for. It was no surprise to most that Wes eventually went to work with him. Under Red's leadership, Wes learned people are the foundation for success. "Treat your customers with respect and appreciation as well as your employees and their families too," he says.

Wes firmly believes in the philosophies and teachings of Red. He understands the car business, like most businesses, changes and evolves over time. Fortunately, for the Red McCombs Auto Group, the leadership and management team believe in the same values and principles today as they did when Red first began his career in the industry. That's why encompassing the good old fashioned values of this family owned operation will always keep the company on top.

Currently, under the direction of Red's daughter, Marsha Shields, the business has continued to grow adding more dealerships along the way. Even during difficult times, when many other Dealer Principals faltered and some even closed their doors, Marsha pushed forward to become one of the truly innovative leaders in the car business.

What's the secret to her success? Simple. Marsha is involved in the company. Marsha is the one who makes the decisions, and always strives ahead to be the best at whatever endeavor she pursues. Did I mention, the word mediocrity, is not even in her vocabulary?

With this type of leadership it's easy to see why Wes is with the Red McCombs auto group and why he plans to stick around for a long time.

I guess that brings us to the next question. Who is Hyundai?

In a nutshell, Hyundai is one of the fastest growing automotive manufacturers in the world today. In fact, according to many sector analysts, Hyundai will be firmly positioned as one of the "Big Three" within ten years.

In the beginning, Hyundai offered inexpensive entry–level cars, gradually adding more and more models along the way. In addition to more choices, Hyundai recognized that quality had to become a part of its nameplate. With this business plan set into action, Hyundai embarked on a quest to become the best in class for each of their car lines.

How did they do, you ask? Well let's see; according to J.D. Power and Associates 2006 Initial Quality Study, Hyundai ranked number 3 among 37 nameplates. In fact Hyundai was only surpassed by two luxury brands – Porsche and Lexus. That's impressive company to be included alongside. Hyundai's performance in 2006 was their best ever with 5 models ranking in the top three in their respective segment. And the best part? Price. Lets face it, quality is remembered long after price is forgotten, but when you have the best of both worlds (price and quality) you've got a lot going for you.

With a product like Hyundai, a General Manager like Wes Spence, a Dealer Principal like Marsha Shields, and the Red McCombs family values, you can always count on getting the best of everything. Red McCombs Hyundai is committed to providing the highest quality service, the best price, and the most relaxed atmosphere when you're ready to buy your next car.

Please stop in and see what we're talking about. Or, if you prefer, call Wes Spence G.M. directly. That's right, call the General Manager himself for pain–free, no hassle, car buying. "It's what Red McCombs is all about," Wes says. "We're here to serve you!"

 

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